Alcoholics Anonymous (National)
Information and advice on alcohol addiction.
Freephone helpline: 0800 917650
Al anon (Local Service)
Tel:020 7403 0888 to find out meeting times in Kyle of Lochalsh
Community Psychiatric Nurse for Addictions (local service)
Portree Hospital, Fancy Hill, Portree, Isle of Skye, IV51 9BZ
Tel: 01478 614216
Scottish Families affected by Alcohol and Drugs
Freephone helpline: 08080 101011
CAREERS AND TRAINING
Skills Development Scotland Careers Advice Centre (Local Service)
King's House, The Green, Portree, IV51 9BS
Tel: 0300 0133 423 (by appointment only)
High Life Highland (local service)
Provides learning opportunities and tutoring for over 16s in basic skills such as Maths and English, as well promoting opportunities in culture, sport, leisure and health and well being. Website also provides links to learning centres and other initiatives.
Tel: 01463 663 800
My World of Work
Advice and information on careers. (Need to register but free to do so)
Highland Council Jobs
Council job vacancies, with links to external job adverts.
Search for a job and find information and support about looking for work.
Tel: 0800 055 6688
Highlands and Islands Enterprise (Local Service)
Information on business and training
King's House, The Green, Portree, IV51 9BS
Tel: 01478 612841
Tel: 01463 237 000
Website providing information on courses and application process: www.inverness.uhi.ac.uk
West Highland College UHI (Local Service)
Information on courses and training opportunities
Portree College Centre, Struan Road, Portree, Isle of Skye, IV51 9EG Tel: 01478 611310
Auchtertyre Tel:01599 566 775
Broadford Tel: 01471 822 622
The Prince's Scottish Youth Business Trust
Advice and help to set up your own business
Freephone: 0800 842 842
Sabhal Mór Ostaig
Local Gaelic Medium College
Sabhal Mor Ostaig, Sleat, Isle of Skye, IV44 8RQ
Tel:01471 888 000
Website providing information on courses and application process: www.smo.uhi.ac.uk
Online support and information for young carers.
Information and support for young people who have been affected by death.
Freephone: 0808 808 1677 (Helpline open Monday to Friday 9.30am-5.00pm)
Crossroads Care (local service)
Support to help give carers a break
King's House, The Green, Portree, Isle of Skye, IV51 9BS
Tel: 01478 612399
Cruse Bereavement Care
Information and support for anyone who has been affected by death.
Tel: 0844 477 9400 calls cost 5p per minute
National Helpline opening hours Mon 10-8, Tues 10-8, Wed 10-8, Thurs 10-9, Fri 10-4
Information, advice and a voice for adult and young carers.
Carers support line Tel: 01463 723561 Monday - Friday 10am - 4pm
Carer centre tel: 01463 723 575
COUNSELLING, CRISIS AND HELPLINE CONTACTS
Freephone: 0800 838587 (won't show up on phone bills)
Confidential helpline open 6pm-2am on weekdays Mon - Thurs. Open 24 hours at weekends from 6pm Fri - 6am Mon
Tel: 0800 83 85 87 to speak to a Breathing Space adviser
Freephone: 0800 1111
Helpline for any young person with any problem, open 24 hours.
Govan Law Centre
Provides legal advice regarding education, debt and benefits
Tel: 0141 440 2503
National Counselling Service Skye and Lochalsh (local service)
A Christian counselling service available to anyone in need, regardless of religion, gender, sexual orientation or financial circumstances
NCS, Heathmount, Pier Road, Kyleakin, Isle of Skye, IV51 9PL
Tel: 01599 530011 secondary Tel: 0770 7531976
Eighteen and Under
Helpline for young people aged eighteen or under who have experienced any type of abuse.
Freephone: 0800 731 4080
Emotional support and information
Open 24 hours a day 365 days a year
Emotional support and information for people affected by mental health problems.
Tel: 0300 304 7000
Helpline open 4.30pm - 10.30pm daily
School Nurse (local service)
Portree: Tel: 01478 613484
Plockton: Tel: 01599 534878
Highland Council Youth Service (local service)
Portree: Tel:07795 825 573 Annie Davidson Email: Annie.Davidson@highlifehighland.com
Plockton: Tel:01599 566 312 or Tel: 07748 105520 Paul Burden Paul.Burden@highlifehighland.com
Social Work Services (local service)
Portree: Tel: 01478 612943 Children & Families Team Tigh Na Drochaid, Bridge Rd, Portree, Isle of Skye, IV51 9ER
Broadford: Tel: 01471 820174 Older Adults Team, Old Corry Industrial Estate, Broadford, Isle of Skye, IV49 9A
Advice, information and support to visually impaired children and adults, and families
Equipment is also available. Resource Centre open Mon - Fri 9am - 4pm (except public holidays) Beechwood House, 69-71 Old Perth Road, Inverness, IV2 3JH
Tel: 01463 233 663
National Deaf Children's Society
Advice, information and support.
Tel: 0141 354 7850 Answering machine on at times but calls are always returned Mon - Fri 9am - 5pm
For sign language interpreting services for NHS and Highland Council, contact Website: www.contactscotland-bsl.org
Information and advice for disabled people and their families
Tel: 0300 330 9292
Skye and Lochalsh Friends of MS Therapy Centre (local service)
Friends of Multiple Sclerosis
Tel: 01478 612984
Website (national): www.mstherapycentres.org.uk
Skye and Lochalsh Multiple Sclerosis Group (local service)
Meet in the Kyle Medical Centre. For further details and information:
Tel: 07590 965 465
Skye and Lochalsh Access Panel (local service)
Helps and advises people regarding service, buildings or information barriers.
Tel: 01471 822 902
British Red Cross (local and national service)
Medical equipment service and First Aid training.
Tel: 01463 796 600
Unit C3 Cradlehall Business Park, Caulfield Road North, Inverness, IV2 5GH
Website (national): www.redcross.org.uk
Information, advice and support services for disabled people and their families.
Freephone: 0808 800 3333
Online information about existing legislation and rights for disabled people.
Includes access on thousands of disability organisations and support groups, both local and national. Access to the directory is free and available to all.
Helpline: 0300 323 9961
Provides care, education and employment services for disabled children and adults across Scotland
Tel: 0131 337 9876
Text Phone: 0131 346 2529
The Way Forward Group (local service)
A support group meeting fortnightly in Portree on a Thursday. For men and women aged 18 to 70 with a physical disability or chronic illness and their carers.
Tel: 01470 521 808 Lyn Lawley
Highland Council Income Maximisation
A service for anyone looking for advice on their benefit entitlement
Tel: 0800 090 1004
Welfare Support Team, The Highland Council, PO Box 5775, Inverness, IV1 9EN
FINANCE AND HOUSING
A wide range of information and advice including information on financial help for carers.
Tel: 0808 808 7777
Citizens Advice Bureau (local service)
Free, confidential and impartial advice service on housing, employment, debt, benefits, immigration,
Skye & lochalsh citizens Advice Bureau,The Green, Portree, IV51 9BT
Tel: 01478 612032
Citizens Advice have a self help website at www.citizensadvice.org.uk/scotland
National Debt Line
Free, confidential and impartial helpline for people with debt problems. Includes fact sheets and sample letters
Tel: 0808 800 9060
Department for Work and Pensions
Can provide specific information, services and benefits for carers and people with disabilities.
Young people's service based in the Highlands that offers housing support, training, employment opportunities, cooking services and general support to young people looking to get on the road to independent living.
Tel: 01463 248 630
Handy Person Service (local service)
For help with small jobs in and around the home. Can assist any elderly or disabled household in Skye and Lochalsh.
Tel: 01478 612035
Highland Council (local service)
For queries about housing, contact Housing and Property Service, Portree:
Tel: 01478 613806
If you are homeless or threatened with homelessness, contact Highlands Housing Advice Line:
Freephone: 0808 801 0804 (Calls are free from a landline, but some mobile networks may charge. Line open Mon-Fri 9am-8pm and Sat 10am-2pm.)
Out of these hours, call the Housing Emergency Line:
Tel: 0845 700 2005
Provides advice and guidance on how to live safely in your home.
Lochalsh and Skye Housing Association (local service)
Morrison House, Bayfield, Portree
Office open 9am-5pm Mon-Fri
Tel: 01478 612035
Alzheimer Scotland (local and national service)
Support, advice and information for people with dementia and their carers.
Tigh Na Drochaid, Bridge Road, Portree, Isle of Skye, IV51 9ER
Tel: 01478 613450
Freephone: 0808 808 3000 24 Hour Dementia Helpline
Chest Heart and Stroke Scotland
Information and support for people affected by chest, heart or stroke issues and their families.
Advice line to speak with nurse Tel: 0808 801 0899
Local Volunteer Stroke Service: Tigh Na Drochaid Resource Centre, Bayfield, Portree, Isle of Skye, IV51 9EW Wednesday from 1-3pm Membership is open to all who have had a stroke.
MacMillan Nurse (local service)
Practical, medical, financial and emotional support for cancer sufferers and their carers.
Freephone: 0808 808 0000 Mon - Fri 9am-8pm
Provides practical care and support in hospices and the home, for cancer sufferers. Website provides information and advice for patients and carers.
Multiple Sclerosis Therapy Centres (local)
Skye & Lochalsh Friends of ARMS, Unit 8b Industrial Estate, Lisigarry Place, Dunvegan Road, Portree, Isle of Skye, IV51 9BD
Tel: 01478 612984
National Email: firstname.lastname@example.org
National Tel: 01296 711 699
A wide range of information and advice relating to physical and mental health.
Tel: 111 (24 hour helpline providing information and advice if you or someone else is unwell.)
Occupational Therapist (local service)
Contact for aids and adaptations in the home. Service also offers information and advice.
Tel: 01478 612943
Community Psychiatric Nurse (local service)
Portree Hospital, Fancy Hill, Portree, IV51 9BZ
Tel: 01478 614216
Highland Users Group - HUG (regional service)
A network or users of mental health services who live in the Highlands.
Tel: 01463 719 366
Charity providing support if you've been diagnosed with an anxiety condition.
Tel: 08444 775 774 (Mon - Fri 9.30am - 5.3-pm)
Charity helping people living with manic depression or bipolar disorder
CALM is the campaign against living miserably for men aged 15 - 35
Men's Health Forum
24/7 stress support for men by text, chat and email
Mental Health Foundation
Provides information and support for anyone with mental health problems or learning disabilities.
Promotes the views and needs of people with mental health problems
Tel: 0300 123 3393 (Mon - Fri 9am - 6pm)
Charity offering support for sufferers of panic attacks and OCD. Offers a course to help overcome your phobia / OCD
Helpline: 0844 967 4848 (Daily 9.30-5pm)
Support for people with obsessive compulsive disorder (OCD) Includes information on treatment and online resources.
Tel: 0845 390 6232 (Mon 0 Fri, 9.30am - 5pm)
Charity run by people with OCD, includes fact sheets, news and treatments
Tel: 0845 120 3778 (Mon - Fri 9am - 5pm)
Young suicide prevention society provide help support and advice
Tel: 0800 068 4141 (Mon - Fri 10am - 5pm, 7pm - 10pm. Weekends 2pm - 5pm)
Rethink Mental Illness
Support and advice for people living with mental illness
Freephone: 0300 5000 927 (Mon - Fri 9.30am - 4pm)
Confidential support for people experiencing feelings of distress or dispair
Freephone: 116 123 (24hour helpline)
emotional support, information and guidance for people affected by mental illness, their families and carers.
Tel: 0300 304 7000 (Daily 4.30pm - 10.30pm)
Information on child and adolescent mental health. Service for parents and professionals.
Tel: 0808 802 5544 (Mon - Fri 9.30am - 4pm)
Skye and Lochalsh Mental Health Association - Am Fasgadh (local service)
Support, information, advice and drop-in centre
Tel: 01478 613533
Information on psychosis (hallucinations, delusions, confused and disturbed thinking) for those who suffer from it, and their carers.
Information and resources for self help
Advice on contraception, pregnancy and sexual health for young people.
Freephone: 0808 802 1234 (Line open Mon-Fri 9am-6pm)
Text: 07717989023 (standard text rates apply)
Highland Health Sexual Health Clinics
Confidential help and advice on all aspects of sexual health
Tel: 01463 888 300 for clinic opening times (Clinic 1 is in zone 14at Raigmore Hospital)
Sex and Young People
Online information from the NHS on a wide variety of sexuality and sexual health topics.
Sex and Relationships
Information, advice and support for young people, covering sexual health, relationships and wellbeing.
Scottish Child Law Centre
Main Advice Line: 0131 6676333
Under 18s call free: 0800 3288970
For legal advice by text message:
Text 'SCLC' to 80800 with your question.
Children and Young People's Rights
Children's Rights Officers work with children and young people who are or have been 'looked after' by the local authority.
Tel: 01463 237302
Information explaining legal responsibility for the most common offenses committed in Scotland.
OTHER USEFUL LINKS AND INFORMATION
Traveline Public Transport Information
Tel: 0871 200 2233
Learning to Drive
Information about learning to drive and applying for your driving license:
Access practice Theory and Hazard Perception Tests online:
In Case of Emergency:
The worldwide emergency number for a mobile is 112. Wherever you are in the world, if you find yourself in an emergency and out of signal, dial 112 and your mobile will search any existing network to establish the emergency number for you. 112 can be dialled even when your keypad is locked.
How to disable your mobile phone if it is stolen:
- Check your Mobile's serial number by keying in the following digits on your phone: *#06#
- A 15 digit code will appear on the screen. This number is unique to your handset. Write it down and keep it somewhere safe.
- If your phone is ever stolen, phone your service provider and give them this number. They will be able to block your handset so that even if the thief changes the SIM card, your phone will be totally useless. You may not get your phone back, but at least you know that whoever stole it can't sell/use it, or access your details on it.